Policies and FAQ'S

• Our products are made in a sanitized and clean environment, and we are not responsible for any allergies or injuries. Please refer to the ingredients listed in each product description.
• All sales are final, and we do not accept returns or exchanges on cosmetics once received due to sanitary purposes. However, we will consider incorrect orders for return only if the item is unopened and you email us pictures as proof.
• Once your order has a shipping label created, you are not allowed to cancel it.
• Processing time is currently 2-7 business days, plus the shipping time after the package has been dropped off.
• You can contact customer service at Vivaciouslifestyles@gmail.com if you have any concerns or questions.
• If your order says "delivered," but you did not receive it, please contact your local post office with your tracking information. While we package your orders with care, we are not responsible for any lost, damaged, or stolen packages once they leave our possession.

Thank you for your understanding, and we appreciate your support for our business!